Terms & Conditions

Billie’s products
The products for sale on our website are genuine originals and the brands are well known within the babywearing community. I have personally tested everything that I have for sale to ensure that they meet high quality standards, and to be able to give you honest and personal advice.

Payment & Pricing
All prices on this website are listen in Euros (€) and exclude any shipping fee. Currently you can make your payment via PayPal, Bank Transfer and Credit card.

Shipping
Orders are usually dispatched the next working day after receipt of payment.  If you’re based in Ireland you should receive your purchase within 2-4 working days. International post will take longer and depends on your location. Some items may take a bit longer for delivery and I will contact you if this is the case. Shipping charges will be displayed in your cart. If you need your item faster, contact me as faster shipping options may be available at an extra cost. I am not responsible for the goods once they are shipped. Please contact me if you haven’t received your order within 7 days. Local collection is possible upon arrangement and is free of charge.

Shipping charges will be displayed in your cart.
Standard delivery rates within Ireland:
Total order up to €25.00 : €3.50
All orders over €25.00 : €7.50
Delivery rates to Europe and U.K.:
€15.00 (up to 2 kilo’s)
If you need an order to be shipped outside the EU, please contact me for a price.

Returns & After Sales Support
It is my goal that all of my customers are 100% happy so please feel free to contact me if you need any further assistance or advice with your purchase, as I am happy to help and answer your questions. However if for any reason you are not 100% satisfied with your purchase, you can return it within 14 days for a full refund. The product must be in its original packaging and fit for resale. If in the unlikely event your product is found to be faulty on arrival, please contact me immediately. Return the faulty product back to me within 7 days for a replacement or a full refund. Please use registered post (with insurance & tracking number) when returning your product to us. Billie’s Babywearing is not responsible for any item while in transit and cannot give you a refund or a replacement if your product hasn’t been received. Your statutory rights are not affected by the Terms and Conditions.

Privacy Policy
Billie’s Babywearing will never share your personal details with any other company. All online payment transactions are handled by the secured systems of PayPal and Stripe, who will never pass on any bank details, passwords or other financial information on to Billie’s Babywearing.

Product Details
All items are described as accurate as possible and all sizes / product details come directly from the manufacturers specifications, they are intended as a guide only. Actual colours and designs may vary slightly from what you see on screen.

Important Safety Information
Every baby carrier is supplied with a manufacturer’s instruction booklet, please make sure to read this carefully before trying it on with your baby. It is advisable to first try the baby carrier without your baby (for example with a teddy) and have another adult assisting you while using the carrier with a child for the first time. Double check in a mirror if you have put the sling on correctly.Teething and breastfeeding necklaces are designed to be worn by an adult caregiver and a child should never be left unsupervised with one. They are not toys. Billie’s Babywearing cannot be held responsible for any incidents and injuries occurred by misuse of baby carriers, teething necklaces and order products that Billie’s babywearing provides.

Availability & Backorders & Waiting list (email notification)
If an item is out of stock on the website you can email me and subscribe to the waiting list, you will then be notified as soon as the item is in stock. In the very rare occasion that an item listed on the website may not be in stock after you have ordered it, you will be contacted: I will let you know how long it will take before the item is available again and I will offer you an alternative option or a full refund if you prefer. If you are aware of a colour/design/size available that is not in stock on the website, please contact me and I will see if I can get it for you. Some items may be available on backorder – this means that they will be ordered in specifically for you. This will result in a slightly longer shipping period.

Billie’s Babywearing
Registered in Ireland: 524144
Address: 32 Greenmount Office Park, off Parnell Road, Harold’s Cross, Dublin 6W, Ireland
Phone: +353 85 833 2778
Email: billie@billiesbabywearing.ie